FAQ

Where do you ship to?

Currently, we only ship within Canada.

How much is shipping in Canada?

We offer flat rate shipping fee of $7.00 for orders under $40.00 any orders $40.00+ is FREE shipping.

How long will it take to receive my package?

Packages typically arrive within 2-4 business days after you have received a notification that your package has been shipped. Also depends where you are located within Canada.

What shipping provider do you use?

We ship all packages through Canada Post. 

What if I do not receive my package?

In the odd occurrence you do not receive your package please fill out our contact form on our "Contact" page or e-mail us at hello@woashwellness.com and a member of our team will be happy to help you. 

What currency are your prices in? 

You will be charged in Canadian currency regardless of where you are purchasing from. 

Do you accept returns?

Yes! We know you'll love our products but in the case you are unhappy we offer a 100% money back guarantee within 10-days of shipping your package. This excludes the return postage.

Where do you source your products from?

We work closely with a local supplier who source's all of our ingredients globally using only top-grade 100% organic ingredients. 

Where are you located?

We are located in Vancouver, Canada.

Can I buy WOASH products in-store?

Check our Local Stores page for an update list of stockists.